Disclaimer
Greetings, Customer
To us, your order is valuable. We want you to know how much we value and care about your orders. Please read the disclaimers and keep yourself updated.
Disclaimer in General
Ferns N Petals maintains the right to flatly reject any order.
The Court of Dehra Dun India alone has jurisdiction over all claims.
Delivery & Shipping Disclaimer
1. Flowers can be sent in bud, semi-blossomed, or fully bloomed stages.
2. Orders must be received by 1:00 pm, Monday through Sunday, IST, in order for them to be delivered on the same day standard time.
3. Orders must be received by FNP before 12 pm, Monday through Sunday, IST, in order for same-day fixed time delivery to occur.
4. At the moment, jasmine flowers are sent to remote cities, courier cities, and express cities.
5. You understand that the delivery time you have requested is not legally obligatory. The product’s availability and the location to which you would want it shipped determine the estimated delivery time.
Delivery can be delayed because of:
1. Inclement weather
2. Disruptions in politics
3. Other unanticipated events
4. We will proactively contact you in such circumstances. Please periodically check your SMS and emails for updates.
5. We recommend placing your order at least five days prior to important events.
6. Hand-delivered items cannot be delivered with courier-delivered items.
We only make one delivery attempt for perishable items, such as cakes and flowers. You will still be billed for the order and there won’t be a chance for a redelivery if the delivery is not made during the attempt. The following situations will be examined in terms of the sequence executed:
Incorrect delivery or shipment address.
1. The recipient is unavailable.
2. The premises are locked.
3. The recipient declined the delivery.
4. The recipient can instruct the delivery person to deliver the item to the gate, reception, or neighbor if they are not accessible.
5. If there is a delivery dispute, proof of delivery will be given.
Disclaimer for Valentine’s Week
Due to Valentine’s Day rush, the prices displayed may change at any time. Order in advance to take advantage of discounted prices. We need the recipient’s correct address and contact information (phone number and email address) in order to process your purchases as efficiently as possible.
Please call our Customer Care at +91-9760648834 and let them know if you would prefer that we not get in touch with the receiver.
The delivery status confirmation via email and SMS might come a little later because of the massive spike in orders around Valentine’s Day. Our staff makes every effort to notify you as soon as possible when your item is delivered.
To make sure you have a wonderful experience with us, our Customer Care team is constantly on the lookout. They can take a little longer to reply during the week of Valentine’s Day. Please be patient. We guarantee that any emails you send us are evaluated and will receive a good response.
Please read over our policy regarding substitutions.
To learn more about our services, please refer to our Terms & Conditions section.
Note about Raksha Bandhan
Due to the bustle of Raksha Bandhan, the prices displayed may change at any time. Order in advance to take advantage of discounted prices. We need the recipient’s full address, including the right PIN code and landmark, as well as their phone number and email address, in order to process your purchases as efficiently as possible.
If the delivery team has any trouble finding the address, they may give the recipient a call.
The delivery status confirmation via email and SMS can arrive a little later because of the massive order surge during Raksha Bandhan. Our staff makes every effort to notify you as soon as possible that your item has been delivered.
To make sure you have a wonderful experience with us, our Customer Care team is constantly on the lookout. They can take a bit longer to reply during the week of Raksha Bandhan. Please be patient with us. We guarantee that all emails you send us are checked and will be responded to as soon as possible.
Kindly read over our Substitution Policy.
To learn more about our services, please refer to our Terms & Conditions section.
To us, your order is valuable. We want you to know how much we value and care about your orders. Please read the disclaimers and keep yourself updated.
Disclaimer in General
Ferns N Petals maintains the right to flatly reject any order.
The Court of Dehra Dun India alone has jurisdiction over all claims.
Delivery & Shipping Disclaimer
1. Flowers can be sent in bud, semi-blossomed, or fully bloomed stages.
2. Orders must be received by 1:00 pm, Monday through Sunday, IST, in order for them to be delivered on the same day standard time.
3. Orders must be received by FNP before 12 pm, Monday through Sunday, IST, in order for same-day fixed time delivery to occur.
4. At the moment, jasmine flowers are sent to remote cities, courier cities, and express cities.
5. You understand that the delivery time you have requested is not legally obligatory. The product’s availability and the location to which you would want it shipped determine the estimated delivery time.
Delivery can be delayed because of:
1. Inclement weather
2. Disruptions in politics
3. Other unanticipated events
4. We will proactively contact you in such circumstances. Please periodically check your SMS and emails for updates.
5. We recommend placing your order at least five days prior to important events.
6. Hand-delivered items cannot be delivered with courier-delivered items.
We only make one delivery attempt for perishable items, such as cakes and flowers. You will still be billed for the order and there won’t be a chance for a redelivery if the delivery is not made during the attempt. The following situations will be examined in terms of the sequence executed:
Incorrect delivery or shipment address.
1. The recipient is unavailable.
2. The premises are locked.
3. The recipient declined the delivery.
4. The recipient can instruct the delivery person to deliver the item to the gate, reception, or neighbor if they are not accessible.
5. If there is a delivery dispute, proof of delivery will be given.
Disclaimer for Valentine’s Week
Due to Valentine’s Day rush, the prices displayed may change at any time. Order in advance to take advantage of discounted prices. We need the recipient’s correct address and contact information (phone number and email address) in order to process your purchases as efficiently as possible.
Please call our Customer Care at +91-9760648834 and let them know if you would prefer that we not get in touch with the receiver.
The delivery status confirmation via email and SMS might come a little later because of the massive spike in orders around Valentine’s Day. Our staff makes every effort to notify you as soon as possible when your item is delivered.
To make sure you have a wonderful experience with us, our Customer Care team is constantly on the lookout. They can take a little longer to reply during the week of Valentine’s Day. Please be patient. We guarantee that any emails you send us are evaluated and will receive a good response.
Please read over our policy regarding substitutions.
To learn more about our services, please refer to our Terms & Conditions section.
Note about Raksha Bandhan
Due to the bustle of Raksha Bandhan, the prices displayed may change at any time. Order in advance to take advantage of discounted prices. We need the recipient’s full address, including the right PIN code and landmark, as well as their phone number and email address, in order to process your purchases as efficiently as possible.
If the delivery team has any trouble finding the address, they may give the recipient a call.
The delivery status confirmation via email and SMS can arrive a little later because of the massive order surge during Raksha Bandhan. Our staff makes every effort to notify you as soon as possible that your item has been delivered.
To make sure you have a wonderful experience with us, our Customer Care team is constantly on the lookout. They can take a bit longer to reply during the week of Raksha Bandhan. Please be patient with us. We guarantee that all emails you send us are checked and will be responded to as soon as possible.
Kindly read over our Substitution Policy.
To learn more about our services, please refer to our Terms & Conditions section.